Cookie policy

What are cookies? 

Cookies are any kind of data storage and retrieval devices that are used on a user’s terminal (e.g. a computer, mobile phone or tablet) for the purpose of storing information and retrieving any information that has already been stored.

The term “cookies” referred to herein should be understood in a broad sense and include other similar technologies such as local shared objects, flash cookies, web beacons, bugs, etc. as well as the use of techniques for taking a fingerprint of the device.

What are cookies used for? 

We use proprietary and third-party cookies for a wide range of purposes, such as recognizing you as a user and limiting the percentage of requests received.

The specific purposes of each of the cookies can be viewed in the list of cookies when you visit the Settings Panel.

 

Types of cookies
Depending on the purpose of the cookies:
  • Technical cookies: These enable users to browse a website, platform or application and use the different options or services it contains, including those that the publisher uses to allow the management and operation of the website and to enable its functions and services, such as controlling the traffic and communication of data, identifying the session, accessing parts with restricted access, remembering the items that make up an order, carrying out the purchase process for an order, managing payments, controlling any fraud linked to the security of the service, making requests for the registration or for participation in an event, counting visits for the purposes of invoicing the licenses of the software with which the service (website, platform or application) operates, using security elements while browsing, storing contents for the broadcasting of videos or sound, enabling dynamic contents (e.g. animation for the loading of a text or image) and sharing contents on social media.
Cookie Subgroup Cookies Cookies used Lifespan
bbvaitspain.com OptanonAlertBoxClosed,
OptanonConsent,
eupubconsent
1st Party 365 days,
365 days,
2914329 days
cookielaw.org __cfduid 3rd Party 730 days
  • Preference or customization cookies: These cookies can remember information to enable users to access the service with certain characteristics that can differentiate their experience from that of other users, such as the language, the number of results to be displayed when a search is performed, the appearance or content of the service depending on the type of browser used to access the service, the region from which they access the service, etc. 
  • Analysis or measurement cookies: These enable the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked, including the limitation of the percentage of requests. The information collected by means of this type of cookie is used for measuring the activity on the website, application or platform in order to introduce improvements based on the analysis of the data on the use made by the users of the service.
Cookie subgrup cookies Cookies used Lifespan
bbvaitspain.com _ga 1st Party 730 days
bbvaitspain.com _gid 1st Party 1 days
bbvaitspain.com _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx 1st Party 0 days
  • Behavioral advertising cookies: These cookies store information on the behavior of users obtained through constant observation of their browsing habits, allowing the development of specific profiles to display advertising based on these habits.
Depending on their duration, the cookies may be as follows: 
  • Session cookies: These are a type of cookie designed to collect and store data while the user visits a website. They are often used to store information that only needs to be retained for the provision of the service requested by the user on a single occasion (e.g. a list of purchased products) and they disappear at the end of the session.
  • Persistent cookies: These are a type of cookie whose data remains stored in the terminal. They can be accessed and processed for a period of time defined by the person responsible for them, which may range from a few minutes to several years.
Depending on the entity that manages them:
  • Proprietary cookies: These are sent to the user’s terminal equipment from a computer or domain managed by the publisher from which the service requested by the user is provided.
  • Third-party cookies: These are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher but by another entity that processes the data obtained via the cookies. In the event that the cookies are sent from a computer or domain managed by the publisher, but the information collected via them is managed by a third party, they cannot be regarded as proprietary cookies if the third party uses them for its own purposes, such as improving the services it provides or for the provision of services, for example, of an advertising nature on behalf of other entities.
Consent

We hereby inform you that we will only use cookies on your computer if you have granted your consent via the banner which appears upon access as well as the configuration enabled via the Settings Panel. 

This will apply except in cases in which the cookies are necessary for browsing on the terminal equipment and/or to provide the service requested by users (technical cookies). Technical cookies are exempt from compliance with the obligations established in article 22 of the Law on Information Society Services and Electronic Commerce (LSSI in its Spanish initials) concerning the duty of information and obtaining consent (see definition of technical cookies).

Withdrawing consent

Users can modify or withdraw their consent at any time by configuring the options on the Settings Panel. Users have permanent access to the Settings Panel via the link at the beginning of this Cookie Policy.

However, although we will retain the selections made by users for a maximum of 24 months, we will make periodic requests to update their consent. In addition, if, after obtaining their consent, there is a change in the cookies, in the purposes of their use or in the third parties, we will request the said consent again.

In the case of third-party cookies, it should be borne in mind that the withdrawal procedures are exclusively managed and controlled by each supplier. They can be deleted via the browser options or through the system offered by the third party. The links provided for the above purpose can be accessed on the Settings Panel.

In any event, users may allow, block or delete the cookies and remove their browsing data (including the cookies) at any time via the browser installed on their terminal. Check the options and instructions that your browser provides for this purpose:   

Disabling all the cookies does not prevent browsing the service.

Personal data protection

Some cookies may entail the processing of personal data, such as when users are identified through their name or email address (e.g. because they are registered users) or by an IP address or when unique identifiers are used to distinguish each individual user and thus track them on an individualized basis (e.g. through advertising IDs). 

To learn more about the processing of personal data, please read our Policy on Personal Data Protection here.

Changes to the Cookie Policy

This Cookie Policy may be modified when so required by the legislation in force at any time or when there is any variation in the types of cookies used.